Your feedback is important to us.
At BF&M, we care about our customers. We make every effort to maintain the high standard of customer service you should expect from us. Our intention is to treat all customers with respect and handle all matters in a prompt and courteous manner.
To make a complaint or give feedback
While we do our utmost to deliver efficient and helpful service, there may be times where we fall short. If we do, we very much value knowing about it so we can provide you with the service you deserve and improve our process going forward. If you would like to make a complaint, please complete our short feedback form accessed below and we will make every effort to respond promptly.
And if there’s something we’re doing right, we love to know about that too so we can reinforce it within our organisation.