If you (or someone you are traveling with) experience(s) symptoms of COVID-19, the Centers for Disease Control and Prevention (CDC) recommend staying at home/in your hotel, avoiding public areas and public transportation.

In order to seek medical care, contact the nearest hospital and the healthcare provider will advise you on next steps.

In the event that you are advised to seek medical care from a medical professional or hospital, contact the 24/7 Overseas Nurse Case Management Team at +1 877 236 2338 (toll free), +1 519 251 5185 (collect), or via email at [email protected] for assistance.

Need help?

For travel insurance related questions,
please call +1 441 295 5566 or email [email protected].