Please be advised that our health portals will be offline for scheduled maintenance from 8:00am on Saturday, May 4th to 12:00pm on Sunday, May 5th.
We apologise for the inconvenience and thank you for your patience.
For customer service and all business enquiries, call +1 441 295 5566  |  For website support or to set up an online account, call +1 441 298 0301

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Can I go overseas for treatment without authorisation?

Prior to making appointments or arrangements for travel outside of Bermuda for medical treatment, please contact our Overseas Case Management Team. They can assist with arrangements and ensure you get the best care possible.

You may go overseas for treatment without authorisation; however, the coverage of medical fees will depend on your particular health plan. To confirm your current plan enrolment, please refer to BF&M’s secure Health Portal.

In addition, airfare and accommodation expenses are not covered without authorisation. Details of coverage breakdowns can be found in the Schedule of Benefits.

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